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After I filled everything out to get active, it charged my card. I reached out to the rep who signed me up and she mentioned she inadvertently sent out the wrong link and told me to call customer care. That was in 7/6/2020. I was charged $89. I emailed and contacted us to leave a message.

I logged onto their site and it said my account was non-active. I still HAVE NOT gotten my refund. I was my money reimbursed.  Did you see this?  used this service and was entirely lied to when signing up. Bbb: I have reviewed the action made by the business in referral to complaint ID 14547930, and discover that this resolution would be satisfying to me.

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Regards, ********* ***** 07/06/2020I have been with this business because January. I was informed that if I wait 6 months, I ought to see enhancement, however I have seen no credit rating increase due to the fact that of them, my rating actually decreased and accounts that were closed altered status. I have followed all their directions and absolutely nothing has actually occurred.

CREDIT RESTORATION SERVICES

I would like a refund for money and time lost. 07/06/2020I reached out to this business to cancel my membership as I was under the impression that once I reached the level of Field Trainer I would no longer be charged the month-to-month services. However, on cancelling and querying a refund since I was charged which was not the details which was passed on to me I was transferred to another agent where I was on hold for over an hour.

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Even if i call exactly at 9a. m when they open it is the very same regimen. In addition to this I was not in agreement with the way this service deals with disputing credit info. When I called to query the terminology which was on my conflict letter (which was not real) the call center representative mentioned that the wording comes straight from their legal group and the reason that it was such was since if they specified anything else then the financial institutions would not take a look at the letter.